Q: How long does shipping take ?
A: We are a hair/fashion boutique that is located in Baltimore therefore shipping will depend on inventory as well as where you are located. Normally, the closer the sooner you will receive your package. We ship priority mail via USPS which will allow you to get your package in a 2-6 day range , most times sooner if your in Maryland.
Q: What products should be used on "The Bomb Bundles"
A: I would encourage customers to use Tresseme shampoo/conditioner or Sylicon Mix. light weight based products are preferred. It is very important to rinse the hair well so that a film from the product is not left on the hair.
Q: Can I exchange or return products.
A: There are absolutely NO refunds or exchanges on virgin hair extensions, we have one of the best Brazilian hairs in the Us . Since we guarantee 100% advanced products no need for returns; we ask that you are certain about your desired lengths and bundle quantity before ordering. As far as our apparel we exchange or store credit only if you notify us 1-2 days after you have received your product.